Job Title: Service Center Manager
Reference Code: REQ-1260
Industry: Manufacturing/Steel preferable
Location: Tanzania
Category: Sales & Marketing Jobs in Africa
Job Description: Summary:
The role will oversee the planning, directing and managing of activities of the branch. You will be responsible for formulation and implementation of strategies to meet the performance goals in areas of business development, Customer Care and human resource management.
Key responsibilities:
Prepare annual and monthly budget for the production, sales and collections for approval of Business Head - Roofing
To keep track of market trends in the Region and assist Manager in preparation of plan/strategies for timely initiating corrective actions including timely revision of the Price lists/ Discount structures etc
To track the competitor activities; market share, pricing, new product launches, marketing strategies etc and prepare plan/strategy for counter measures for approval of Manager. Upon approval, implement the plan/ strategy and periodically review the effects/ results and take corrective action in consultation with the Business Head Roofings
To prepare proposals for Credit Limits to be extended to Regional Customers for approval by Business Head - Roofing – Roofings and to ensure that customers accounts remains active and up-to-date and financial exposure of the customers is always within the approved credit limits.
To prepare plan and budget for product launches/ Brand Building/ Marketing meetings with stake holders/ advertisements etc. in the region for the approval of the Business Head - Roofing and implement the approved plans.
To develop and strengthen customer base in Regional Markets.
To track imports of products in to the regional markets and prepare a plan and strategy to counter effect of such imports
To keep track of feed backs received from the customers in respect of timely supplies; quality issues and coordinates with respective departments for improvements and timely resolutions.
To coordinate and provide input for planning for raw materials and production so as to achieve full capacity utilization of the roll- forming capacity at the branch
To comply with all the local authorities Regulations with respect to Roll-forming activities at the Branch and wherever required seek timely support from Business Head - Roofing
To maintain cordial relations with the staff/workers and also maintain discipline at the Branch so as to ensure desired level of productivity is achieved
To ensure that Raw material and finished goods records are properly maintained for receipts and dispatch and are kept reconciled at all times
To ensure that monthly credit notes, based on approved pricing/ discount structures, quality complaints are prepared and issued to the customers after taking necessary approval of Sales and Marketing Manager
To prepare and submit weekly/monthly/annual MIS for Marketing and Sales to Sales and Marketing Manager
To meet production, sales, price realization, collection and Market share targets as per the approved monthly and annual budget.
Compliance with required reporting & information for Marketing and Sales purposes.
Attendance at and participation in stock takes, conferences and training sessions as required.
You can apply or contact us using the Apply Online Box below. |
