PARTNERSHIP MANAGER
Child Safeguarding:
Level 3 - the responsibilities of the post may require the post holder to have regular contact with or access to children or young people
ROLE PURPOSE:
The Partnership Manager will be responsible for undertaking activities with regard to professional engagements of Save the Children with other partners and NGOs. The Partnership Manager will coordinate the SCI partnership approach in Tanzania and support the development of our partnership approach to improve and adapt current tools and practices. The Partnership Manager will map and identify new partnership opportunities, assess partner organization capacities, facilitate relevant capacity strengthening support, and provide ongoing support to the partner organization throughout the program implementation. S/he will work with colleagues across the country office teams (Awards, PDQ, Finance, Operations and Budget Holders) to ensure that partner agreements are in place and donor/SC requirements complied with by the partner organizations. She/he will work closely with PDQ on the development of strategic partnerships for the Tanzania country programme.
SCOPE OF ROLE:
Save the Children has been operational in Tanzania since 1986 providing support to children through developmental and humanitarian relief programmes delivered in support of Government of Tanzania priorities and policies both directly and through local partners. Current programming focuses on child protection, child rights governance, education, nutrition, HIV/TB and emergency response. In 2012, as part of a global reorganization process, Save the Children combined programmes of SCUK, SCUS, SC Sweden to create a single operation in Tanzania. We currently have an operational presence in Lindi, Shinyanga, Zanzibar, Songwe, Dodoma/Singida and Kigoma (humanitarian) and we work through partners in other parts of the country. We employ nearly 100 staff and have an annual operating budget of approximately $10 million.
Reports to: Deputy Director Programme Implementation (DDPI)
Dimensions: Maintains strong linkages with the Head of Awards (HOA) and Directors of Programme Development and Quality (DPDQ) and Support Services (DSS) and Budget Holders
Staff directly reporting to this post: None
KEY AREAS OF ACCOUNTABILITY:
Establishing partnerships:
Assess the current partnership portfolio identifying strengths, weaknesses, opportunities and risks related to current partners.
Review existing partnering resources and identify additional needs to support capacity assessment, monitoring, compliance/vetting, project cycle management etc., coordinating closely with the DDPI, HOA and DSS.
Undertake the initial risk and capacity assessment of the new partners with appropriate colleagues.
Work with the Awards team to ensure that partner details are accurately captured in AMS from the onset to meet organizational standards and requirement.
Work with the PDQ team to provide input into proposals being positioned for delivery using the partnership approach to ensure that all operational and legal requirements are catered for in the program design and budget.
Identify and explore new partnerships, including the updating of the partnership mapping and establishing relationships for collaborating on programming and capacity building.
Partner program management:
Develop, and/or coordinate with other departments in the management and monitoring systems in regards to partner programming particularly Awards, Finance and PDQ.
Work with the awards management and finance teams, to ensure that partnership tools and financial standards meet donor requirements and lobby for adaptation and flexibility as needed.
Through the partner focal person in each area office, provide support to the partner organization in the project cycle management of the SC funded program, including ensuring work plans, phased budgets, procurement plans and benchmarks are in place for each project and assist partner teams to put these in place.
During award opening meetings led by Awards, ensure that all colleagues are fully engaged in the process and that partners are fully represented and on-boarded to the award and SC policies and processes.
Support the partner focal person in area offices to monitor outputs against activity plans and budgets and timeframes and through this for the partner to strategize ways to ensure program delivery meets targets and to support their own organizational development towards operating as potential fully fledged NGOs.
Keep track of relevant technical, operational, finance, HR or award issues and where necessary facilitate support from relevant SC technical or operations teams to ensure continuous support and involvement at all stages of the program cycle.
Facilitate the provision of technical advice by the SC Technical Specialists in PDQ if/as required and ensure that the SC programme staff are confirming the quality of the work on site.
Work with finance teams, to ensure the timely payment of partner instalments, review of partner reports and the close out of partner sub-grants.
Ensure partner review meetings are held locally on a monthly basis with representation from partner and relevant SC program staff to discuss progress, roles, responsibilities, expectations, communication between the organizations, any conflict of policies, any areas of concern and future planning.
Ensure that the sub-grant agreements, TOR and terms of Partnerships, as well as institutional policies and procedures are complied with by the partner organizations, including policies on child safeguarding and advocate for amendments and flexibility where necessary.
Capacity building:
Coordinate with other implementing COs and the RO on appropriate approaches and models for organisational capacity-building for local partners, looking at factors that help build strong and independent organisations and include progress indicators and milestones that are confirmed through M & E.
Identify priority gaps in partner capacity (sectoral and institutional), taking the lead in the development of capacity building plans for the partners and ensuring that those plans are effectively implemented and resourced through inclusion of sufficient funding in each award (liaising with logistics, HR, finance and the TSs).
Support the program teams for the mentoring and coaching of members of partner organisations.
Monitoring, Evaluation, Accountability and Learning
Liaising closely with the MEAL Specialist under the DPDQ and MEAL staff in locations under the Area Programme Managers:
Ensure that partners effectively ensure representation of beneficiaries, local authorities, and local staff in programme planning, and evaluation.
Ensure partners understand the importance of community feedback mechanisms and program transparency at the field level and that plans are in place to address this for all SC programs.
Coordinate with the MEAL team to ensure the development and implementation of appropriate M&E and program management tools and systems for use by partners, and that appropriate training and ongoing support is provided to partners on use of the same.
Analyse results of on-going partnerships, remote management and results on the ground to produce lessons learnt and inform strategic decision-making for both SC and the partners.
Develop a system for accountability towards partners where Save the Children regularly seeks feedback from partners on its strategies and plans.
Secure mutual learning with partners in terms of program delivery and partnership building including through facilitation of an annual SC/Partners learning workshop.
Consolidate needs assessment data collected by partners and other actors on the ground.
SKILLS AND BEHAVIOURS (our Values in Practice)
COMPETENCIES AND SKILLS
Delivering Results:
Maintains a broad strategic perspective at the same time as an awareness of the detail of a situation
Establishes clear and compelling objectives with teams and individuals and monitors progress and performance
Creates and applies measures and metrics to track performance
Holds others accountable for achieving results and challenges underperformance
Demonstrates financial awareness and a concern for cost effectiveness
Applying Technical and Professional Expertise:
Makes decisions based on professional expertise and experience without deferring unnecessarily to others
Shares knowledge and best practice on technical solutions so that others can make best use of that expertise
· Actively seeks new ways to develop the application of technical and professional standards within the team
Problem Solving and Decision Making:
Gathers the right information and uses critical thinking to make effective and timely decisions
Knows when to involve others in a decision
Demonstrates awareness of the wider external influences that impact on decision making
Analyses and exercises judgment in challenging situations in the absence of specific guidance or knowledge of the full facts
· Evaluates the opportunities and risks of each idea and solution to make informed strategic decisions
Working effectively with others
Actively listens to new and different perspectives and experiences of those they work with
Proactively supports team members and trusts their capabilities
Demonstrates understanding of their skills and how they complement those of others within diverse teams and groups
Clarifies their role and responsibilities within the team to maximise impact
Networking
Builds trust with contacts through openness and honesty
Participates effectively in sensitive, complex and/or high impact relationships and networks
Builds strong relationships with a broad range of stakeholders
Spots opportunities to bring together partnerships/working alliances that have not been used before
QUALIFICATIONS AND EXPERIENCE
Post graduate or Master degree in relevant field
Minimum 5 years work experience in the humanitarian sector/with NGOs, with at least 2 years’ experience in partnership based programming or community based programming
Good skills and experience in all aspects of programme cycle management - design and development, implementation, and monitoring and evaluation
Sound understanding of remote management/monitoring practices
Experience in organizational capacity development, training, mentoring and coaching
Excellent training, facilitation and capacity building skills
Proven experience in field level representation with key stakeholders and co-ordination with other NGOs/UN
Proven commitment to participatory approaches
Strong analytical and conceptual skills and the ability to think and plan strategically
An excellent team player with good skills in team work and consultative approach to decision making
Demonstrable experience of M&E and beneficiary accountability
Excellent communication skills, both oral and written, including a good track record of report writing
Politically and culturally sensitive with qualities of patience, tact and diplomacy
A high level of written and spoken English
The capacity and willingness to be extremely flexible and accommodating in difficult and sometimes insecure working circumstances.
Commitment to the values, mission and principles of Save the Children
Location: Dar es salaam, Tanzania
Contract - Full-Time
Closing date: Sunday 23 April 2017
All jobs close at midnight UK time on the date specified
APPLY ONLINE
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DEPUTY DIRECTOR OF PROGRAMME IMPLEMENTATION
Child Safeguarding:
Level 3: the role holder will have contact with children and/or young people either frequently (e.g. once a week or more) or intensively (e.g. four days in one month or more or overnight) because they work in country programmes; or are visiting country programmes; or because they are responsible for implementing the police checking/vetting process of staff.
ROLE PURPOSE: TheDeputy Director of Programme Implementation (DDPI) Jointly oversees all programme implementation and operational support to our programme activities. This is a senior level role contributing to the oversight of 4 existing field offices in Dodoma/Singida, Shinyanga, Songwe, our emergency response programme in Kigoma Region, as well as operations oversight and direction to the Zanzibar programme. There are also programmes based from, and in Dar es Salaam. The incumbent will directly support the programmes in Songwe, Shinyanga and two of the programmes based from Dar on Education and ARSHR, as well as the Partnerships Manager.
As a member of the ESMT the Deputy Director of Programme Implementation helps create a positive, inclusive, proactive and accountable working environment within the country office.
SCOPE OF ROLE:
Save the Children has been operational in Tanzania since 1986 providing support to children through developmental and humanitarian relief programmes delivered in support of Government of Tanzania priorities and policies both directly and through local partners. Current programming focuses on child protection, child rights governance, education, nutrition, HIV/TB and emergency response. In 2012, as part of a global reorganization process, Save the Children combined programmes of SCUK, SCUS, SC Sweden to create a single operation in Tanzania. We currently have an operational presence in Lindi, Shinyanga, Zanzibar, Songwe, Kigoma and with Dodoma/Singida starting up, and we also work through partners in other parts of the country. We employ nearly 100 staff and have an annual operating budget of approximately $10 million.
Reports to: Director of Programme Implementation
Dimensions:
This is a challenging senior role in a changing operational context as the country programme continues to grow its overall portfolio, expands its geographic footprint, and seeks to strengthen operational reliability and effectiveness of its work, including through stronger partnerships with government and civil society actors. It requires a principled, dedicated, experienced and highly motivated individual who can help to drive forward our programme and our ambitions. The role will build on and embed an organizational culture utilizing a capacity building approach to strengthen established systems, policies and procedures, emphasizing an empowering strong project management, and ensuring staff understanding and compliance meets organizational quality standards.
Number of direct reports: Area Programme Managers Songwe, Shinyanga and two of the programmes based from Dar on Education and ARSHR, as well as the Partnerships Manager.
Key Working Relationships: Director of Programme Development and Quality, Director of Support Services, Senior HR/Admin Manager, Head of Awards.
KEY AREAS OF ACCOUNTABILITY:
As a member of the Extended Senior Management Team, contribute to:
Demonstrating behaviours that are consistent with Save the Children’s Mission, Vision and Values and ensure their broader application by staff across the programmeme.
A conducive and productive work environment in a way that promotes accountability and high performance, encourages a team culture of learning, creativity and innovation, and frees up our teams to deliver outstanding results for children and excellent customer service for our members and donors.
Design and implementation of a coherent organizational structure that is consistent with agency practices and appropriate to programme needs.
Establish, maintain, and improve active and regular working relationships with: humanitarian and development donors, host government authorities, partner agencies, and other NGO actors as required.
Participating in any Donor visit to project(s) within the country office portfolio, as required.
Carrying out the responsibilities of the role in a way which reflects Save the Children’s commitment to safeguarding children, in accordance with our Code of Conduct and Child Safeguarding Policy.
Ensuring the Tanzania Country Office complies with all Save the Children Quality Standards and Standard Operating Procedures.
Ensuring that all required support is provided promptly, at scale and in line with the established rules and principles including during emergencies.
Complying with and promote Save the Children policies and practice with respect to child protection, code of conduct, fraud and anti-bribery, health and safety, equal opportunities and other relevant policies and procedures.
Oversight and Management of Programme Implementation areas:-
With the DPI, contribute to the overall coordination of programme operations and delegated responsibility for field delivery of high quality programming in line with the objectives of the country strategy.
In collaboration with the Director of Programme Development and Quality, develop and maintain Save the Children’s vision for programming, as well as effective and efficient allocation of Country Office resources to achieve strategic goals and commitments.
In close coordination with the Director of Programme Development and Quality and Head of Award Management, participate in proposal development processes and ensure that all programmes progress in accordance with grant agreements, are completed on time, on budget and all deliverables are of high quality.
Lead and support budget holders across all programmes in the development of their detailed implementation plans, procurement plans and phased budgets with appropriate and regular reviews at Regular Award Review meetings to ensure activities are implemented on time and spend is up to date as per plans.
Working with Director of Programme Development and Quality, participate in conceptualizing and designing cost effective, innovative and high quality programmes to serve difficult to reach children.
Effectively manage and support budget holders for individual projects and awards under line of responsibility.
Ensure programmes are implemented in ways responsive to the communities and children in line with Save the Children principles, values and strategic plan and following Save the Children compliance procedures. This includes working with government and national NGO partners to strengthen national capacity.
Support the preparation of timely and high quality progress reports, programme reports, and donor reports.
Oversee designated area and project offices and their operations.
Partnership Management
Support the Partnership Manager in various responsibilities as the focal person in the Tanzania country office for all our partnership work including:
Partner identification and selection including partner assessments and resulting capacity building plans.
Supporting the budget holder in all processes with the partners including periodic reviews, reports as per schedule, transfer requests and accounting for transfers and partner close out plans.
Support the development and implementation of an overall partner engagement plan for strategic planning.
Other
Logistics
Support the DPI to ensure that the CO logistics capacity and systems meet the SCI Quality Standards and are able to satisfy the programming requirements and that all policies are followed in the CO.
Ensure goods and services procured are cost effective and of standard quality.
Humanitarian
Support the strengthening of the Tanzania CO organisational readiness to respond to emergencies in all locations in line with global SCI humanitarian goal and benchmarks.
Support appropriate and timely responses at scale to all emergencies consistent with established benchmarks, plans and organizational policies, and in close cooperation with short term incoming surge teams
Staff Management, Mentorship, and Development
Ensure appropriate and accountable staffing within the programme implementation team, including area office staff.
Support in the management of the programme implementation team; define expectations, provide leadership and technical support as needed, and evaluate direct reports regularly.
Ensure the recruitment, training, and promotion of staff as appropriate and ensure availability of appropriate professional development opportunities for staff.
Incorporate staff development strategies and Performance Management Systems into team building processes. Establish results based system and follow up.
Work with all direct reports and other colleagues to create a culture of mentorship, coaching and staff development to build national capacity and retention within the Programme Implementation Department.
SKILLS AND BEHAVIOURS (our Values in Practice)
Accountability:
Holds self-accountable for making decisions, managing resources efficiently, achieving and role modelling Save the Children values
Holds the team and partners accountable to deliver on their responsibilities - giving them the freedom to deliver in the best way they see fit, providing the necessary development to improve performance and applying appropriate consequences when results are not achieved
Ambition:
Sets ambitious and challenging goals for themselves (and their team), takes responsibility for their own personal development and encourages others to do the same
Widely shares their personal vision for Save the Children, engages and motivates others
Future orientated, thinks strategically
Collaboration:
Builds and maintains effective relationships, with their team, colleagues, Members and external partners and supporters
Values diversity, sees it as a source of competitive strength
Approachable, good listener, easy to talk to
Creativity:
Develops and encourages new and innovative solutions
Willing to take disciplined risks
Integrity:
Honest, encourages openness and transparency
QUALIFICATIONS AND EXPERIENCE
A minimum of 5 years of senior management experience in a development (INGO/NGO/Donor) environment, including significant field operations experience running both emergency and development programmes
Master’s degree in relevant field, or equivalent practical experience
Robust experience of NGO programme cycle management, and with experience of working within a complex and matrix organisation structure
A very good understanding of at least 3 of the sectoral programmes and a working knowledge of the programme priorities of the Country Office
Significant knowledge of international humanitarian systems, institutions and donors, and of procedures, accountability frameworks and best practices in emergency management
Substantial experience and knowledge of effective financial and budgetary control and securing and managing grants from major institutional donors
Solid project management skills related to organisational development projects and international, cross-functional teams with a proven history of delivering results
Ability to analyze information, evaluate options and to think and plan strategically
An in-depth understanding of national and international development issues in particular in relation to children
Previous experience of managing and developing a team and the ability to lead, motivate and develop others
Excellent interpersonal, communication and presentation skills -fluency in written and spoken English
Ability and willingness to change work practices and hours, and work with incoming teams in the event of major emergencies
Commitment to and understanding of Save the Children’s aims, values and principles including rights-based approaches
Location: Dar es salaam, Tanzania
Contract - Full-Time
Closing date: Sunday 23 April 2017
All jobs close at midnight UK time on the date specified
APPLY ONLINE