JOB PURPOSE
Responsible for driving M-pesa payments ecosystem and develop cashless society through Initiatives that will grow and promote Merchant payments, Parking, transport and all general face to face and virtual payments tapping into different customer use cases and increase M-pesa use cases and revenue.
Work with all departments to ensure products, Marketing and service delivery for New and existing face to face Payments and touch points are developed in line with set targets.
Work with all departments to ensure products, Marketing and service delivery for New and existing face to face Payments and touch points are developed in line with set targets.
KEY ACCOUNTABILITIES
Ensure delivery of all M-pesa payment targets mainly payments Customers, revenue, margin and Merchants and other payment channels targets
Ensure delivery of all M-pesa payment targets mainly payments Customers, revenue, margin and Merchants and other payment channels targets
Manage operational and Strategic drive for all M-Pesa Payments Initiatives
Be responsible for Product & Delivery channel development of all M-commerce Payments, and develop long-term, profitable business from those accounts. Work with Sales and Key Account teams to establish appropriate relationships with Merchants and other partners and leverage those relationships to win grow payments business.
Input to decisions on new propositions, product mix and services for customers by working together with business analysts and product managers in order to design, configure and deliver the M-Commerce systems, products and services to meet customers’ requirements and deadlines, including 3rd line support for after sales service levels provided by Vodacom.
Be responsible for content of proposals submitted to customer, both in response to requests for proposal (RFP) and proactive (unsolicited). Work collaboratively to ensure delivery of all agreed contracted services for nominated accounts.
Month end reporting to Vodacom management on performance against set targets for acquisition of new business as well as performance of existing business accounts.
QUALIFICATIONS & EXPERIENCE
Graduate in Business Administration or Marketing and Sales
1-3 years relevant experience in Business Development, Marketing/Sales and account management role.
1-3 years relevant experience in Business Development, Marketing/Sales and account management role.
CORE COMPETENCIES
Project Management – Experience with management of projects teams achieving deadlines
Customer focused – passionate about delivery of results to internal and external customers
Strategically Oriented- Solid understanding of the integrated set of products and services included within the M-commerce business portfolio, able to identify opportunities for Vodacom and define and implement these opportunities.
Strong Analytical skills – able to assess reports, identify issues, root cause, and recommend solutions, expert spread sheet skills a distinct advantage.
Financial Management – develop and manage budgets, drive down costs wherever possible
Inspirational Leadership – develop and maintain great working environment throughout all levels of Mcommerce division
Sales Management – experience working with sales teams on setting up merchant outlets and achieving transaction targets
Commercially astute – solid understanding of market, competitor, & customer Revenue Management- Experience in project management
Partner Management – delivery of results through partners and SLA’s
Presentation and communication skills – superior, both written and oral. Experience in report writing an advantage, expert word processor and PowerPoint skills a distinct advantage
Project Management – Experience with management of projects teams achieving deadlines
Customer focused – passionate about delivery of results to internal and external customers
Strategically Oriented- Solid understanding of the integrated set of products and services included within the M-commerce business portfolio, able to identify opportunities for Vodacom and define and implement these opportunities.
Strong Analytical skills – able to assess reports, identify issues, root cause, and recommend solutions, expert spread sheet skills a distinct advantage.
Financial Management – develop and manage budgets, drive down costs wherever possible
Inspirational Leadership – develop and maintain great working environment throughout all levels of Mcommerce division
Sales Management – experience working with sales teams on setting up merchant outlets and achieving transaction targets
Commercially astute – solid understanding of market, competitor, & customer Revenue Management- Experience in project management
Partner Management – delivery of results through partners and SLA’s
Presentation and communication skills – superior, both written and oral. Experience in report writing an advantage, expert word processor and PowerPoint skills a distinct advantage