Job Purpose
- Improve the productivity of the bank's employees assessing developmental needs to drive staff development initiatives.
- Identifying & arranging suitable solutions including online and classroom training, coaching, mentoring, training on the job, induction etc.
- This position actively searches creatively designs and implements effective methods to educate, enhance performance and recognize performance.
Main Responsibilities:
- Create Learning & Talent Development (L&TD) strategy in line with business to improve staff performance in a structured and measurable way; working with employees on their skills, behaviour and motivation.
- Translate the L&TD strategy in an annual staff development plan for the bank and its Business Units.
- Oversee, monitor and evaluate learning and talent development initiatives and create and define competence framework and execute skills audit.
- Lead Training Needs Analysis (TNA) across the network, define the gaps and create staff development solutions.
- Lead and mentor the L&TD team to stimulate and facilitate their professional development
- Improve staff development solutions, for a specific part of the bank, including senior management.
- Appoint and manage contracts with external trainers and training providers; confer as needed with third-party providers of educational materials and resources to ensure that they meet the bank’s training goals and objectives.
- Build formal and informal partnerships in learning sectors, including Higher Education Institutions, independent training providers, and strategic agencies, develop participation and training opportunities and progression routes for the bank’s staff.
- Conduct or support pilot tests to ensure effectiveness of developed programs and compatibility with other systems.
- Ensure course compliance to international course standards (SCORM) and evaluate the impact and effectiveness of training content and materials (ROI).
- Understand and oversee the development and layout of the technical infrastructure required to deliver digital e-learning content.
- Evaluate the effectiveness and efficiency of the staff development programme together with the team including sharing feedback to internal partners and trainers and defining opportunities for improvement.
- Develop and monitor spending against the departmental budget and prepare and update progress reports for incorporation in the MIS.
Attributes
- Solid knowledge on creating an L&TD strategy based on organization and HR strategy
Thorough understanding of creating a competence framework, execute a skills audit and conduct TNA throughout an organization identifying the most relevant staff development needs, in the areas of skills, behaviour and motivation
- Ability to define suitable staff development solutions based on a TNA.
- Business acumen
- Customer focus
- Project management (leading projects and teams)
- Strong verbal and written communication skills
- Ability to communicate complex ideas and information effectively, clearly and concisely
- Stakeholder Management
Qualifications and Experience
• Bachelor's Degree in HR, Education, Business Administration or any other related field
• Master’s degree is an added advantage
• Train of trainers certification
• Learning and Development Certification
• At least 7 years’ of work experience in developing learning programs for both classroom and technology-based learning and performance solutions, 5 years in leading teams
Location: Head Office
Deadline:2017-11-15
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