Kinondoni, Kijitonyama Dar Es Salaam
Description
TPB Bank PLC seeks to appoint dedicated, self-motivated and highly organized Branch Manager (1 position) to join the Technology and Operations team. The work station is Tanga:-
KEY RESPONSIBILITIES
Generate new business via sales promotions, out-marketing calls, customer visits (current/potential), and build relationship with existing customers.
To mobilize deposits and ensure that growth in deposits conform to the annual budget plans.
Ensure the highest standards of customer service are provided in order that our services are perceived as being the best in the local market including handling customer complaints.
To liaise with the Public and Government officials in the area of operation of the Branch to maintain good public relations and project good image of the bank;
Ensure reconciliation of suspense accounts
To carry out general administration of the branch.
Ensure that all Operational Procedures are adhered to by all branch staff as prescribed in the operating manuals.
To ensure that the branch is adequately supplied with stationery items and enough cash to meet day to day operations. You will also ensure that adequate security is in place with regard to cash and all bank documents/assets.
To carry out regular snap checks for cash in tills/strong-rooms, controlled stationery, all suspense accounts and stamp accounts.
To compile timely replies to all audit reports and ensure that auditors’ recommendations are implemented accordingly.
Ensure availability of required stationeries and equipment
Control Branch expenses and ensure that they are within the approved budgets and proper management.
To assess manpower and development needs of the branch staff and advice Head office accordingly.
Plan and manage staff administration issues for support staff (i.e. local leave, training, Dept staff rotation) in consultation with the Branch manager.
Carry out periodic staff evaluations
Follow-up and ensure that all Revenue due to the Bank is correctly charged and collected by the Bank.
Counter sign with the BFO, all debits to the Profit and Loss accounts
Manage service delivery, to review output of tellers, customer service and enquiries to ensure adherence to Branch standards.
Ensure timely submission of Branch reports/returns to Head-office as required.
Ensure that the Anti-Money Laundering requirements are followed as follows:
Take all reasonable steps to verify and identify customers, including performing Quality Assurance on accounts opened, and the general KYC issues Retain adequate records of identification, account opening and transactions and ensure timely and properly filling of customer mandates
Make/assist to effective reporting of suspicious transactions Raise awareness of Money Laundering prevention by training all branch staff.
Ensure tidiness across the branch premises and clean-desk policy is exercised.
Perform any other duties as may be assigned to you by Chief Manager Branches or higher authorities.
Comply with the Policies and standards, Local laws and Regulations, Controls and Procedures of the Bank.
Report Suspicious Transactions
Print and Verify Accounts opened and Closed report against actual documents and sign on the register.
Ensure Dual control is in place in the record room at the branch.
EXPERIENCE AND KNOWLEDGE REQUIRED
Education: Bachelor degree/Advanced diploma in Banking, Economics,
commerce, Business Administration, Finance or Accounting from
any recognized University or equivalent.
Experience: At least 3 years of relevant Banking experience
Working knowledge of Equinox Functionality
Applicants are invited to submit their resume (indicating the position title in the subject heading) via e-mail to: recruitment@tpbbank.co.tz
Applications via other methods will not be considered. Applicants need to submit only the Curriculum Vitae (CV) and the letter of applications starting the job advertised and the location. Other credentials will have to be submitted during the interview for authentic check and other administrative measures and should not in any way be attached during application.