Relationship Officer (Banking Industry)
Description
Industry: Banking & Finance
Minimum Qualification: Bachelor
Minimum Experience: 3 years
Responsibilities
Understand customer needs and develop plans to address them
Identify key staff in client companies to cultivate profitable relationships
Resolve customer complaints quickly and effectively
Forward upselling and cross-selling opportunities to the sales team
Promote high-quality sales, supply and customer service processes
Aim to preserve customers and renew contracts
Approach potential customers to establish relationships
Gain solid knowledge of competitors
Requirements
Proven experience as a Client Relationship Manager
Knowledge of customer relationship management (CRM) practices
Understanding of Financial / Banking products and services
Experience in sales or customer service is preferred
Problem-solving attitude
Excellent communication skills
Aptitude for fostering positive relationships
Teamwork and leadership skills
Customer-oriented mindset
BSc/BA in Business Administration or similar field
A client seeks to hire a qualified candidate for the position of a Relationship Officer in a Banking Industry
HOW TO APPLY
Details
Application deadline 2018-04-28 Business / Employer name BRIGHTERMONDAY TANZANIA(AMCAT) Job categories Customer Service Job Role Team / Middle Management Position Type Full Time Organization Type Private Sector
Location
Other Dar es Salaam District Dar Es Salaam