Business Analyst IT - VDITB22
Role purpose:
- Facilitate acquisition of business requirements
- Translation of business requirements into technical actionable items
- Ensure that the needed quality is delivered
Key accountabilities and decision ownership
- Requirement acquisition and Translation
- Collecting and documenting business requirements and translate them into Technical specifications.
- Engaging business users and process owners to come up with a solution as per the business requirements
- Documenting the user requirements document and ensure signoff with all stakeholders before sending it to the supplier.
- Ensuring the supplier understands all the requirements and our prerequisites if anySuppliers’ evaluation
- Performing technical evaluation to ensure that all solutions proposals from the solutions providers matches our requirements
- Analysing the solution design and architecture to ensure it is cost efficient.
- Analysing all risks associated with choosing each supplier
- Ensuring that suppliers fully comply with all our security baseline standards.
- Business Process Modelling
- Documenting and maintaining the Vodacom product catalogue
- Budget Administration
- Facilitating Budget approvals for PO issuance of projects
- Logging budget transfers
- Reporting Analysing and preparing IT and Billing group monthly availability reports. The reports consist of Systems availability reports, Services availability reports, M-Pesa bench mark report, Customer experience reports and Supplier’s performance reports.
- Demand Management Analyst
- Be the SPOC for Demand Management for IT.
- Manage the day to day operations of demand consisting of being present in all meetings
- Update and maintain the demand management tracker
- Update and maintain the resource management tracker
- Prepare the demand management reports as and when required
Core competencies, knowledge and experience
- Excellent analytical and logical reasoning skills
- Excellent communication skills
- Strong stakeholder management skills
- Able to adapt to Agile
- Able to challenge the status quo
Must have technical/professional qualifications:
- Degree in Computing or Telecommunication field.
- At least 2-4 years’ experience in Computing/ or Telecommunication field
- ITIL Certification would be advantageous.
- Systems Analysis, Design, development and implementation & Business Communication
- Project Management knowledge would be advantageous
- Programming knowledge
- Database Development & Administration
- Financial administration knowledge would be advantageous
Job Type : Full-time
Employment Type : Permanent
Closing Date : 10-Oct-18, 11:59:00 PM
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