Job Title: Agent - Customer Services
Reference No: OP-18-150
Location: Zanzibar
Application Deadline: 2018-10-18
Educational Qualifications
Fresh Two years college Diploma in the related discipline
OR Fresh Secondary School
Higher qualification and Experience in the related field will be an advantage and preferred.
Skills/Knowledge
- Proficiency in English (Reading and Writing)
- Proficiency in MS office
- Must be tactful and courteous in dealing with various nationalities particular with irritated and unruly passengers and VIPs in-order to maintain the Company profile
- Must be capable of making logical, on the spot decisions in problem-solving. Therefore, fair degree of concentration and alertness is needed.
Job Description
Provide quality service to WY and Codeshare and passengers in respect to check-in, boarding, special services, lounges, STPC, baggage and ramp services as per company’s commercial and safety standards and procedures.
WY and Code share passengers and their baggage are handled in a consistent and efficient manner.
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