Location
Other Arusha District Arusha
Description
Salary Currency: Tanzanian Shilling
Responsibilities
EcoCleaners TZ is looking for a full-time, professional Sales & Marketing Officer who is motivated and results-driven to join our growing team. The individual in this role would be responsible for calling prospective customers, explaining our product, and guiding them through their purchase process. We are seeking a candidate who is persuasive, energetic, and ready to go the extra mile to ensure customer satisfaction. The scope of the Sales & Marketing Officer will include but not be limited to:
Facilitate cold and warm calls to prospective leads; schedule and follow through on calls with leads and current customers;
Answer all lead and customer questions accurately; prioritize and/or escalate lead and customer questions as needed
Perform cost-benefit analysis for prospective customers and advise on appropriate purchase options
Promote specific products as directed by upper management
Inform leads and customers of current promotions and discounts
Maintain positive business and customer relationships in the effort to extend customer lifetime value
Provide support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements.
Develop strategies for more effective sales, both individually and as part of a team
Attend networking events that can lead customer attraction and sales
Track all appointments, sales, complaints, status reports, etc. thoroughly for manager review
Self-improve continuously by way of experience and manager feedback
Minimum Requirements:
Language proficiency is both English and Kiswahili
Driving Licence Class D
Sales skills
Sales-driven, results-driven, and target-driven attitude
Impeccable customer service skills
Excellent interpersonal communication skills, both verbal and written
Motivated, driven attitude
Aptitude for persuasion and negotiation
Expert in time management
Ability to meet and/or exceed monthly and quarterly sales quotas
Ability to create and deliver client presentations, especially power points and/or white papers
Preferred Requirements:
Bachelor’s degree preferred but not required, relevant experience is sufficient
Proven track record in sales environment at least 2 years
Proven record of proper work ethics
Knowledge of cleaning and janitorial service business
Ability to work with little supervision and maintain a high level of performance
Transport & Fuel Provided for Sales or Marketing Activities
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