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| Mobisol Tanzania |
Position: Loan Recovery Officer
Permanent employee, Full-time · TZ - NH
What this job is about
The Loan Recovery Officer’s responsibility is to deal with all customers that are behind on their loan in a timely and professional manner.
Your tasks
Making precautionary calls to customers related to account issues or payments due
Documentation of all loan recovery calls appropriately in the loan workout cases-comment
explaining the situation, next action and date for next action correctly defined
Escalation of all difficult cases to the Area Managers
Working independently on defined tasks and smaller projects identified jointly with the Head of CF
or Team Leader, to help realize the department's objective.
Proving commercial and financial awareness in completing assigned tasks
Completing assigned tasks in line with applicable policies, guidelines, processes and procedure
Contributing ideas for the Continuous Improvement Process (CIP) of the department, especially where directly applicable to assigned tasks
Seeking opportunities to learn and develop within Mobisol and through training
Your Qualifications
Degree in Finance, Accounting, Microfinance, Economics or similar.
Experience in loan management or repayment follow up, e.g. as Loan Officer
Good understanding of loan accounts
Previous experience in a business dealing with loans is a plus
Experience in customer relationship management
Team player
Computer literacy, particularly good working knowledge of Microsoft Excel
Self-starter with a passion for Mobisol and its mission to plug in the world
Behavioral - flexible, eagerness to learn, problem solving, team player, creativity, etc.
Fluency in the CO language and English
Your Perspective
The position has a direct reporting to the Credit Assessment Team Leader will open new insights and understanding of the Renewable Energy customers in a fast growing international company. With opportunities to progress both professionally and personally in a multicultural organization and motivated team.
How to apply
Click Apply at the end of this advert and attach:
- Your current CV
- Your motivation letter, briefly explaining why you are interested in the position
Note: Only shortlisted applicants will be contacted.
APPLY NOW HERE