Role purpose:
PostPaid System Administration & Support
TAP File Administration
Bill Run & Bill Printing
Systems Change Management and general Maintenance
Provide Internal Business Support
Supply SLA Management
System Security Compliance Management
Key accountabilities and decision ownership
Daily checks on files collected and distributed to the PostPaid billing system, checking for data completeness and accuracy of the BillRun, checking rating charges. Identifying, prioritizing, investigating & analysing PostPaid billing issues and monitoring the issues that need to be fixed up to their closure and Proposing measures to be implemented to avoid re-occurrence of any issue.
Verify the completeness of TAP files collection & distribution, processing and accuracy of TAP rates and Liaise with clearing house on all issues relating to TAP files.
Verifying the accuracy of data before BillRun, perform BillRun and posting to financial systems, checking invoice/statement/Itemised bill layout.
Manage PostPaid and roaming tariffs and Support Systems development & documentation as per Design & Development methodology.
Provide Billing Systems user support, Maintaining inter-departmental SLAs and Maintaining Departmental Procedures.
Core competencies, knowledge and experience
Flexibility & Stress tolerant
Ability to work Independently
System Maintenance and Management Skills
Billing System Administration Skills
Excellent Communication & Analytical Skills
Programing and SQL Knowledge
Must have technical/professional qualifications:
-At least 3 years’ experience in the GSM Industry
-B.Sc. or a related tertiary qualification
-Experience in Unix, Linux, Solaris and Windows, Relational Database Management Systems
Job Type : Full-time
Employment Type : Permanent
Closing Date : 22-Mar-19, 11:59:00 PM
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