DC Operations Specialist
Truly African
We are a diversified standalone African financial services group, delivering an integrated set of products and services across personal and business banking, corporate and investment banking, wealth, investment management and insurance.
Absa Group Limited is listed on the JSE and is one of Africa’s largest diversified financial services groups with a presence in 12 countries across the continent and around 41 000 employees.
Absa Group Limited is listed on the JSE and is one of Africa’s largest diversified financial services groups with a presence in 12 countries across the continent and around 41 000 employees.
We own majority stakes in banks in Botswana, Ghana, Kenya, Mauritius, Mozambique, the Seychelles, South Africa, Tanzania (ABSA Bank in Tanzania and National Bank of Commerce), Uganda and Zambia. We also have representative offices in Namibia and Nigeria, as well as insurance operations in Botswana, Kenya, Mozambique, South Africa, Tanzania and Zambia.
Bring your possibility to life! Define your career with us
With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.
Job Summary
To manage and oversee the implementation, maintenance and enhancement of Data Centre Operations (Core Banking), focusing on providing the Level 1 and Level 2 support on application configuration and troubleshooting, systems and daily monitoring.
Job Description
- Responsible for the Support on Data Center and Branch Systems Operations (Core Banking).
- Ensure the Core Banking processing such as EOD and SOD batches are run successful.
- Ensure jobs such as Maintenance, Housekeeping, Run Schedule, Holiday, Report, Parameter and DCS are run successful.
- Ensure proper configurations of products, Password and applications are properly set.
- Daily monitoring, troubleshooting, resolve or escalate to vendors incidents related to the Data Centres operations.
- Provide a range of IT availability reporting to ensure that agreed levels of availability, reliability and maintainability are measured and monitored on an ongoing basis.
- Analyse and review actual availability levels achieved against SLAs and OLAs.
- Act as a coordination point for changes to availability levels of applications when needed.
- Provide regular reports on availability to the Head of Service Management.
- Agree appropriate actions to maintain or improve availability levels.
- Ensure replication is happening between the Data Centres.
- Responds to and corrects issues related to the operation of Data Centre.
- Develops strategy to ensure future business requirements are addressed on Core Banking as well through projects and enhancements.
- Oversee maintenance and second level support for all applications within the Core Banking infrastructure.
- Work closely with the infrastructure team to ensure availability of Core Banking core systems to service level requirements.
- Lead initiatives on Cost saving Setup and implementation.
- Develop relationships at all levels of the organization as well as with outside vendors and contractors.
- Identify issues with cost, risk, inter-dependencies, impact on current business activities and the strategic benefits to be realized.
- Ensure SLA’s are followed and met, through the monitoring and reporting of targets and the undertaking of corrective action where necessary.
- Ensure all projects, small enhancements and business initiatives are aligned and compliant to establish the Bank’s compliance with the Central Bank.
- Ensure that proper testing occurs for all Application changes released into the Core Banking environments.
Education
- Higher Diplomas: Physical, Mathematical, Computer and Life Sciences (Required)
- The deadline for submitting the application is 23 February, 2021