Shop Supervisor - Arusha
Our client is looking for a highly motivated go-getter to be responsible for all stocks & stock movements in the assigned shop. The successful candidate will gain valuable experience in a fast paced environment and have the ability to progress quickly in their field.
Responsibilities:
Stock Management
- Receives incoming stock and confirms quantity against delivery note and reports any discrepancies
- Ensures that offloading, loading and stacking procedures & all relevant SOPs are followed at all time
- Performs stock-in and stock-out as per SOPs
- Conducts weekly stocktakes at the assigned shop and sends report to the Supervisor
- Ensures Shops SOPs adherence to maintain optimal storage conditions for all stock in the shop
- Investigates any variances in the assigned shop
- Coordinates the movement of stocks from the shop to customers
- Ensures stock is only dispatched after payment confirmation
- Checks that the shop is secured at all time to ensure the safety of all stocks
- Physically checks that the store is in good and clean condition at all times
Customer Service
- Receives orders from customers
- Performs sales as required
- Generates invoices and provides all invoicing related documents required for each sale
- Assist customers by making transport arrangements for their purchases with third party vendors when necessary
- Attends to customer queries and complaints and sends the appropriate feedback to the Superior
- Makes regular follow-ups with existing customers to gain insight and feedback
Minimum Qualifications and Skill:
- Bachelor degree in Business Administration, Sales, Accounting and other related fields
- Minimum 3 years’ experience in Stores management
- Accounting experience is an added advantage
- Must reside in Arusha
- A people person with strong people and customer service skills
- Strong leadership and communication skills
- Strong IT skills (Computer literacy, knowledge in Inventory management systems)
All qualified and interested candidates shall send their CVs ONLY to recruitment@evolvepeople.co.tz by 01st July 2021.
While we appreciate all applicants who trust us enough to apply with us, only shortlisted candidates will be contacted.