Job Details
City:Dar es SalaamJob
Location:Tanzania
Contract Type:Full time
Job Category:Sales
Company Details
Company Industry:Biotechnology / Pharmaceuticals
Company Details
Company Industry:Biotechnology / Pharmaceuticals
No. Of Employees:11-20
Preferred Candidate
Career Level:Experienced (non-manager)
Preferred Candidate
Career Level:Experienced (non-manager)
Degree:Bachelor's degreeMinimum
Years Of Experience:2-5 years
Professional Skills
Sales, Inventory Management, Record Management, Quality Assurance
Language Skills
English
Professional Skills
Sales, Inventory Management, Record Management, Quality Assurance
Language Skills
English
Job Description
To ensure availability of medicines and quality of services provided at a Dawaplus Pharmacy Wholesaler.
The Pharmacist is responsible for:
• Overseeing wholesale business operations
• Preparing/placing/receiving orders
• Overseeing and participating in dispensing activities
• Inventory management
• Record Management
• Ensuring adherence to customer service protocols
• Quality Assurance and Control
• Participation in Organizational Knowledge & Training Activities
• Liaising/Working with HQ
> KRA 1: Overseeing Wholesaler Business Operations:
• Reviews and implements Dawaplus operational protocols and follows-up on effective utilization of procedures
• Documents non-conformity to protocols and reports this to Dawaplus HQ with suggestions for improvement
• Organizes and directs work flow (creates lines of collaboration with staff for efficient coordination and better service to the customers)
• Implements marketing/health promotion activities in accordance with Dawaplus HQ guidance/guidelines
• Contributes to team effort by accomplishing related targets and results as needed
• Creates an enabling work environment and maintains a good working relationship with the Dawaplus HQ, suppliers, and staff
• Conducts bi-annual performance reviews for pharmacy staff in conjunction with Dawaplus HQ
> KRA 2: Preparing/Placing/Receiving Orders to/from Dawaplus Supplier:
• Works with Dawaplus HQ to prepare forecasts of items and quantity needed
• Places timely, regular order with supplier as per Dawaplus HQ protocol
• Creates a purchase order as per requested specification
• Communicates with the supplier to ensure they have received the order and have verified it and confirmed that they will supply the goods accordingly
• Ensures payment is carried out
• Submits the payment proof to the supplier
• Receives shipment dates and ETA from supplier
• Coordinates and ensures timely pick-up of goods from delivery drop-off location
• Inspects items to ensure they have been received in good condition (e.g., packaging intact and not expired)
• Receives the delivery note once goods have been delivered
• Ensures that Purchase Order, Delivery Note, and Physical goods arriving (brand, strength, quantity, etc.) all match up
> KRA 3: Dispensing:
• Oversees and ensures good preparation and dispensing practice in accordance with TFDA and Pharmacy Council regulations and guidelines as well as Dawaplus HQ protocols
> KRA 4: Inventory Management:
• Ensures all products are stored under suitable conditions, taking into consideration the stability of the drug, etc.
• Performs routine stock counts as per Dawaplus operational protocols and accounts and reports for any discrepancies
• Ensures zero stock-outs and expiry
> KRA 5: Record Management:
• Ensures accuracy in data entry of the following records:
• Invoices and receipts
• Drug ledgers
• Register of expired drugs
• Complaints handling book with respect to drug reactions information obtained from patients
• Correspondences in relation to drugs
• Inspections records and reports
• And any other records as deemed necessary by Dawaplus HQ
• Ensures proper storage and maintenance of all records in accordance with Dawaplus HQ protocols
• Provides reports on-time to HQ
> KRA 6: Customer Service:
• Ensures that all employees adhere to Dawaplus customer service protocols
• Provides pharmacological information by answering questions and requests of health care professionals, counseling patients on drug therapies, etc.
• Maintains database of wholesale customers
> KRA 7: Quality Assurance and Control:
• Complies with TFDA, Pharmacy council and Dawaplus guidelines, protocols, and procedures (e.g, maintaining records for controlled substances; removing outdated and damaged drugs from the pharmacy inventory; supervising the work results of support personnel; studying existing and new legislation; anticipating legislation; advising management on needed actions)
• Maintains safe and clean working environment
• Ensures proper waste management according to TFDA and Dawaplus protocols
• Protects patients and technicians by adhering to infection-control protocols
> KRA 8: Training & Knowledge management activities:
• Keeps up to date with developments regarding new products and policies for health and are aware of local and major national and topical health promotion initiatives
• Maintains pharmacological knowledge by attending educational workshops and trainings; reviewing professional publications; establishing personal networks; participating in professional societies; etc.
> KRA 9: Working/Liaising with HQ:
• Provide inputs related to operational protocols, quality improvement efforts, product-mix, marketing strategies, and other key function areas as needed
The Pharmacist is responsible for:
• Overseeing wholesale business operations
• Preparing/placing/receiving orders
• Overseeing and participating in dispensing activities
• Inventory management
• Record Management
• Ensuring adherence to customer service protocols
• Quality Assurance and Control
• Participation in Organizational Knowledge & Training Activities
• Liaising/Working with HQ
> KRA 1: Overseeing Wholesaler Business Operations:
• Reviews and implements Dawaplus operational protocols and follows-up on effective utilization of procedures
• Documents non-conformity to protocols and reports this to Dawaplus HQ with suggestions for improvement
• Organizes and directs work flow (creates lines of collaboration with staff for efficient coordination and better service to the customers)
• Implements marketing/health promotion activities in accordance with Dawaplus HQ guidance/guidelines
• Contributes to team effort by accomplishing related targets and results as needed
• Creates an enabling work environment and maintains a good working relationship with the Dawaplus HQ, suppliers, and staff
• Conducts bi-annual performance reviews for pharmacy staff in conjunction with Dawaplus HQ
> KRA 2: Preparing/Placing/Receiving Orders to/from Dawaplus Supplier:
• Works with Dawaplus HQ to prepare forecasts of items and quantity needed
• Places timely, regular order with supplier as per Dawaplus HQ protocol
• Creates a purchase order as per requested specification
• Communicates with the supplier to ensure they have received the order and have verified it and confirmed that they will supply the goods accordingly
• Ensures payment is carried out
• Submits the payment proof to the supplier
• Receives shipment dates and ETA from supplier
• Coordinates and ensures timely pick-up of goods from delivery drop-off location
• Inspects items to ensure they have been received in good condition (e.g., packaging intact and not expired)
• Receives the delivery note once goods have been delivered
• Ensures that Purchase Order, Delivery Note, and Physical goods arriving (brand, strength, quantity, etc.) all match up
> KRA 3: Dispensing:
• Oversees and ensures good preparation and dispensing practice in accordance with TFDA and Pharmacy Council regulations and guidelines as well as Dawaplus HQ protocols
> KRA 4: Inventory Management:
• Ensures all products are stored under suitable conditions, taking into consideration the stability of the drug, etc.
• Performs routine stock counts as per Dawaplus operational protocols and accounts and reports for any discrepancies
• Ensures zero stock-outs and expiry
> KRA 5: Record Management:
• Ensures accuracy in data entry of the following records:
• Invoices and receipts
• Drug ledgers
• Register of expired drugs
• Complaints handling book with respect to drug reactions information obtained from patients
• Correspondences in relation to drugs
• Inspections records and reports
• And any other records as deemed necessary by Dawaplus HQ
• Ensures proper storage and maintenance of all records in accordance with Dawaplus HQ protocols
• Provides reports on-time to HQ
> KRA 6: Customer Service:
• Ensures that all employees adhere to Dawaplus customer service protocols
• Provides pharmacological information by answering questions and requests of health care professionals, counseling patients on drug therapies, etc.
• Maintains database of wholesale customers
> KRA 7: Quality Assurance and Control:
• Complies with TFDA, Pharmacy council and Dawaplus guidelines, protocols, and procedures (e.g, maintaining records for controlled substances; removing outdated and damaged drugs from the pharmacy inventory; supervising the work results of support personnel; studying existing and new legislation; anticipating legislation; advising management on needed actions)
• Maintains safe and clean working environment
• Ensures proper waste management according to TFDA and Dawaplus protocols
• Protects patients and technicians by adhering to infection-control protocols
> KRA 8: Training & Knowledge management activities:
• Keeps up to date with developments regarding new products and policies for health and are aware of local and major national and topical health promotion initiatives
• Maintains pharmacological knowledge by attending educational workshops and trainings; reviewing professional publications; establishing personal networks; participating in professional societies; etc.
> KRA 9: Working/Liaising with HQ:
• Provide inputs related to operational protocols, quality improvement efforts, product-mix, marketing strategies, and other key function areas as needed
Position Requirements
> Academic & Professional Qualification:
- Bachelor Degree of Pharmacy
> Relevant working experience:
- Minimum of 2 years relevant work experience
Skills Competency:
- Excellent written and verbal communication skills in English and Kiswahili
- Professional attitude and able to meet tight deadlines
- Managing processes
- Ability to work independently and in a team
- Energetic, independent, self motivated personality
- Strong team spirit, flexible but persistent and result-oriented
- Ability to pay attention to detail
- Ability to problem-solve
- Responsible
- Strong leadership qualities
- Technological know-how (knowledge of computers and/or smart phones) is a plus
> Interpersonal Skills:
- Tactical
- Contacts with both internal and external stakeholders primarily in the course of implementing the Organization’s operations. Relationships require sound communication skills and both discretion and judgment
> Responsibility for human, financial and physical assets
- Job supervises staff with technical and non-technical skills (e.g., support staff).
- Job is accountable/responsible for resources for the wholesale business.
- Bachelor Degree of Pharmacy
> Relevant working experience:
- Minimum of 2 years relevant work experience
Skills Competency:
- Excellent written and verbal communication skills in English and Kiswahili
- Professional attitude and able to meet tight deadlines
- Managing processes
- Ability to work independently and in a team
- Energetic, independent, self motivated personality
- Strong team spirit, flexible but persistent and result-oriented
- Ability to pay attention to detail
- Ability to problem-solve
- Responsible
- Strong leadership qualities
- Technological know-how (knowledge of computers and/or smart phones) is a plus
> Interpersonal Skills:
- Tactical
- Contacts with both internal and external stakeholders primarily in the course of implementing the Organization’s operations. Relationships require sound communication skills and both discretion and judgment
> Responsibility for human, financial and physical assets
- Job supervises staff with technical and non-technical skills (e.g., support staff).
- Job is accountable/responsible for resources for the wholesale business.
About the Company