Job title: Business Development and Client Relationship Manager
Location: Tanzania
Reporting to: General Manager
Role Purpose
- A client relationship manager is a key member of management team. The managerbecomes a trusted client adviser, maximizing long-term revenue opportunities for thecompany.
Key Responsibilities
- To develop a deep understanding of the technical and business challenges that clients face.
- The manager will work closely with customer-facing staff (Account Managers)when explaining clients’ needs and motivating them to provide the highest servicestandards.
- To brief the product development team on the essential features to meet client needs when a client relationship manager identifies opportunities for selling new products to companies.
- To build relationships with senior executives,purchasing managers, technical managers, finance directors and other members of theclient team who make or influence purchasing decisions.
- To build relationships with clients, based on trust and value, for overcoming issues of price andcreating strong barriers to competition.
- To present account plans to senior management for approval andcommitment.
- To identify opportunities to increase sales of related products andservices.
- To monitor and analyse competitor activitiesto assess threats to important clients.
- To apply his account knowledge for settingrevenue targets and identifying resources needed to meet them.
- To identify and organise training, helping clients use generate value out of the spendwith company.
Academic qualifications
Essential
Bachelor’s degree in business management or marketing.
Work experience & skills
Essential
- Extensive experience in sales and customer service, as well as technical knowledge relevant to the industry.
- Strong planning and analytical skills.
- Strong internal communication and coordination skills.
Applications: Send your CV to; cv@workforceconsult.com
Deadline: 24thJuly 2018
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