Technical Sales Officer (Access Control Systems)
Type: Full Time
Category: Security, Safety & Defense
Location: Dar-es-Salaam
Other Categories: Sales , Technical/Technician
Job Level: Intermediate
Deadline: 11th February, 2019
Roles and Responsibilities
- Schedule and follow through on calls with leads and current customers
- Communicate with leads and customers via email
- Prioritize and/or escalate lead and customer questions as needed
- Make customers excited about the company products by explaining product features and performing demonstrations.
- Advise on appropriate purchase options
- Understand company products
- Promote specific products as directed by upper management
- Inform leads and customers of current promotions and discounts
- Maintain positive business and customer relationships in the effort to extend customer lifetime value
- Develop strategies for more effective sales, both individually and as part of a team
- Source and work customer referrals
- Track all appointments, sales, complaints, status reports, etc. thoroughly for manager review
- Meet and/or exceed monthly and quarterly sales quotas Self-improve continuously by way of experience and manager feedback.
Educational Qualifications
Degree or Diploma in sales and Marketing.
Experience Requirements
- Knowledge in electronics and technical devices.
- Approachable to customers to answer any questions thoroughly and accurately
- Well presentable
- Sales and customer service abilities.
- Open minded and friendly charming appearance
- Interpersonal skills
- Very good communication skills in both oral and written
- Fluent in English and Swahili knowledge of 3rd language is an added advantage
- Trustable and likable
- Ability to build positive relationship with client
- Weekly sales reports
- Team work ability
- Ability to work in a mixed culture team
- Highly motivated to work in a very professional, creative manner.
- Possession of personal attributes that enable effective harmonious interaction with people e.g. loyal, honesty, dedicated, empathetic, self-motivated, not shy to communicate, relatable.
- Knowledge and experience in selling locks and other electronic security products will be an added advantage.
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