On 2.8.21





POSITION:  Branch Managers:4 posts

REPORTING: Regional Manager

LOCATION:  Dar es Salaam, Geita, Mwanza

Job Summary:

The Branch Manager is responsible for planning, implementing and managing all branch level financial/operational activities in a manner that the branch operates profitably and efficiently. This individual is directly accountable for the growth of the business; achieving the branch’s financial/operational goals in terms of number of customers and the portfolio.

Job Description:

  • Responsible for clientele growth and maintain portfolio quality of the respective branch
  • Conduct market research to determine potential products for the particular branch
  • Ensure that team and individual targets are met while maintaining portfolio quality, customer satisfaction, employee satisfaction and profits
  • Develop and maintain highly disciplined and professional personnel
  • Conduct performance appraisals for Supervisors and other personnel in a fair manner as scheduled
  • To ensure proper maintenance of leave and contracts records of each employee
  • Serve as primary contact between Head of Operations and the Branch.
  • Provide input and feedback as well as troubleshoot problem areas and operational deficiencies.
  • Continuously oversee a smooth flow of information throughout the branch.
  • Communicates timely issues related to potential loan loss as soon as identified; late payments, embezzlements, delinquency and default
  • Participate and carry out weekly meetings ( team and branch) to reinforce standards and procedures
  • Prepare and submit weekly/monthly progress report to Regional Manager and/or Head of Operations
  • Continuously keep contact with customers by visiting groups and hearing the customers’ voices
  • Ensure safe custody of branch assets and equipments
  • Is responsible for financial management and transactions at branch level at all times.
  • Examines and approves loan requests, petty cash, advances and expenses reports.
  • Utilizes all appropriate means to determine methods of securing, monitoring and the collection process of loans
  • Ensures timely compilation and submission of weekly, monthly and/or quarterly returns reports to responsible person.
  • Responsible for branch income and expenditure in order to drive the branch to operational and financial sustainability
  • Ensure smooth operations of the team and monitor performance.
  • Encourage teamwork, energy and enthusiasm required to achieve company goals and objectives
  • Lead personnel development by example and by encouraging talent management to staff

Job Requirements:

  • Degree in related field desired, not required
  • Diploma, Advanced diploma, Degree or masters in business administration, finance, accountancy, commerce or any related field.
  • Minimum 4 years work experience on microfinance
  • Minimum 2years of work experience on similar position
  • Good Interpersonal skills & prefer in good at English proficiency
  • Computer literacy
  • High level of integrity

Interested in this position please Send your CV and cover letter  to recruitment@tujijenge.or.tz

The deadline for submitting the application is 07 August 2021.


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