Job Details
City:Dar es Salaam
Job Location:Tanzania
Contract Type:Full time
Job Category:Accounting / Finance
Company Details
Company Industry:Computer / IT
Company Details
Company Industry:Computer / IT
No. Of Employees:21-50
Preferred Candidate
Career Level:Experienced (non-manager)
Preferred Candidate
Career Level:Experienced (non-manager)
Degree:Certification (Diploma)
Minimum Years Of Experience:2-5 years
Professional Skills
Credit Control, Numeracy, MS Office
Language Skills
English, Kiswahilu
Job Description
Core Function:
• Collection of payment overdue 45 days and above
• Ensure days outstanding do not exceed 60 days
• Work closely with CRM to ensure handover process does not affect customer and/or company interests
Responsibilities will include but are not limited to:
• Contacting clients to investigate and chase payment via telephone & e-mail to ensure invoices are paid
• Setting follow up dates to review accounts and chase expected payments
• Maintaining accurate and detailed records of conversations held and related follow up actions with customers
• To be confident and professional with a friendly approach when interacting internally with account managers, customer services and the finance team when escalating or following up any queries
• Following up queries with customers in a timely manner providing documents/ information i.e revised invoices, statements to ensure the invoices are paid
• Handle disputed invoices and hold negotiations in order to bring in payment within agreed terms or escalate the issue to your line manager or CFO
• Suspension of service delivery for customers that are unable or unwilling to make prompt payment
• Maintaining good working relationships with customers in order to promote company business in the course of the collection process
• Accurately maintaining a monthly debtors control sheet to show the status and collectability of individual overdue invoices
• Follow up unallocated cash in a timely manner as requested by Finance to properly allocate the funds
• Prepare proposed write off or cancellation forms
• Meet weekly, monthly and annual cash targets and related actions as agreed with your line manager or CFO
• Other credit control duties as directed by your line manager or CFO from time to time
Position Requirements
Credit controller ideally with the following:
• Strong credit control background
• Ability to use own initiative
• Task-focused and pro-active approach
• Strong organizational, prioritization and time management skills
• High standard of numeracy and accuracy with attention to detail
• Confident, effective and simple communication with clients at all levels
About the Company
One of the leading IT company's in Tanzania.
Professional Skills
Credit Control, Numeracy, MS Office
Language Skills
English, Kiswahilu
Job Description
Core Function:
• Collection of payment overdue 45 days and above
• Ensure days outstanding do not exceed 60 days
• Work closely with CRM to ensure handover process does not affect customer and/or company interests
Responsibilities will include but are not limited to:
• Contacting clients to investigate and chase payment via telephone & e-mail to ensure invoices are paid
• Setting follow up dates to review accounts and chase expected payments
• Maintaining accurate and detailed records of conversations held and related follow up actions with customers
• To be confident and professional with a friendly approach when interacting internally with account managers, customer services and the finance team when escalating or following up any queries
• Following up queries with customers in a timely manner providing documents/ information i.e revised invoices, statements to ensure the invoices are paid
• Handle disputed invoices and hold negotiations in order to bring in payment within agreed terms or escalate the issue to your line manager or CFO
• Suspension of service delivery for customers that are unable or unwilling to make prompt payment
• Maintaining good working relationships with customers in order to promote company business in the course of the collection process
• Accurately maintaining a monthly debtors control sheet to show the status and collectability of individual overdue invoices
• Follow up unallocated cash in a timely manner as requested by Finance to properly allocate the funds
• Prepare proposed write off or cancellation forms
• Meet weekly, monthly and annual cash targets and related actions as agreed with your line manager or CFO
• Other credit control duties as directed by your line manager or CFO from time to time
Position Requirements
Credit controller ideally with the following:
• Strong credit control background
• Ability to use own initiative
• Task-focused and pro-active approach
• Strong organizational, prioritization and time management skills
• High standard of numeracy and accuracy with attention to detail
• Confident, effective and simple communication with clients at all levels
About the Company
One of the leading IT company's in Tanzania.