REPORT TO: Country Manager
JOB PURPOSE:
To provide assistance to the Operations Department and to ensure that operations procedures and
standards are compliant, safe, effective, and efficient.
Job Responsibilities:
- Responsible for making sure that all Stores under his or her Leadership are staffed correctly at all times.
- Provide Employee Operations Manuals to Store Managers and help to provide Employee training when necessary.
- Accurately estimate the needs of each store location and work with the store¡¯s management to solve conflicts, make sure that scheduling needs are met and assist in improving employee performance and retention
- Forecast Sales figures and Inventory requirements for each location.
- Doing a periodic inventory analysis for each store and using that analysis coupled with sales figures to determine the optimal stock levels.
- Must be able to determine a layout of store merchandise that is visually appealing to consumers.
- Instruct the store¡¯s management and employees on how to maintain the design with the arrival of new merchandise.
- Constantly review store sales numbers, cost of inventory, operational expenses and inventory loss.
- Develop a Plan for Management as to how each location could change in order to maximize profits and reduce loss at the store level.
- Draft Departmental Policies and SOP’s
- Strategic Execution of Roaster preparations, Cash Management, Sales report/Sales and Quality Control
Key Qualifications
- Must have a Bachelor Degree, Post-Graduate Degree will be an advantage.
- Must have a minimum of 5 years’ experience in similar Management or Supervisory position.
- Must have a good understanding of HR policies.
- Must have at least 3 years in Retail Management or similar role
- Must be able to travel from time to time.
- Operations and Retail Management experience
- Business Administration fluency
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